🛡️ Privacy & Data Security Policy
At Kastha Toys, your family's privacy and trust are our top priorities. Here is how we collect, protect, and safely handle your personal data.
1. Overview & Introduction
This Privacy Policy describes how Kastha Toys ("we", "us", or "our") collects, uses, and protects your personal information when you visit, use our services, or make a purchase from our store.
2. Information We Collect
When you interact with Kastha Toys, we collect the following types of information to process your orders and improve your shopping experience:
- Personal Identity Details: Full name, email address, phone number, shipping address, and PIN code.
- Order Details: Items purchased, cart items, delivery date, and transaction numbers.
- Payment Information: Online payments are securely handled by Cashfree PG. We do not store credit card or UPI passwords.
- Technical Data: Browser type, IP address, device information, and site interaction cookies.
3. How We Use Your Information
We use your information strictly for the following purposes:
- To dispatch, ship, and deliver your wooden toy orders across India.
- To send order confirmation, shipping tracking links via SMS/WhatsApp, and invoice copies.
- To provide customer support and resolve any product or delivery queries.
- To prevent fraud and maintain website security.
4. Data Security & Encryption
All data transmitted between your browser and Kastha Toys is encrypted using 256-bit SSL technology. Payment transactions are processed in a PCI-DSS compliant environment by Cashfree Payment Gateway.
5. Third-Party Services
We only share your shipping information with trusted courier partners (such as Delhivery, BlueDart, Xpressbees) solely for fulfilling order deliveries. We never sell your data to marketing agencies.
6. Contact Us About Your Data
If you wish to access, correct, or delete any personal information we hold about you, please contact our Data Protection Officer at privacy@kasthatoys.com or visit our Contact Us page.